The Contract Is the Con
Your PBM sold you a guarantee. What you got was a process. And the process belongs to them.
Follow the money. PBMs generate billions in revenue from a system that is supposed to lower your drug costs. Spoiler: it mostly doesn't.
Your PBM sold you a guarantee. What you got was a process. And the process belongs to them.
Vertical Integration
When your PBM owns the pharmacy, manages the formulary, and employs your doctor, "conflict of interest" is too polite a term.